Service Tiers & Engagement Levels

Service Tiers & Engagement Levels

A three-column comparison chart outlines Basic, Standard, and Premium support tiers for project assistance.

Our tiered pricing approach is designed to support the advancement of health and wellbeing by offering flexible levels of engagement that meet teams where they are. Each tier reflects a different depth of collaboration, ranging from targeted expert guidance to comprehensive, end‑to‑end project support. This structure allows clients to select the level of service that best fits their scientific goals, project complexity, resources, and timeline, while ensuring transparency in scope, deliverables, and expected effort.


Customer Process

  1. Email advancinghealth@osu.edu. Please include a brief description of your project and any timelines or constraints (if known).
  2. An AHW Collaborative team member will schedule a 30-minute follow-up appointment (virtual or in-person.
  3. Following the intake discussion, we will email you a formal quote and Statement of Work (SOW). 
    • If helpful, we can schedule a follow‑up meeting to walk through the quote/SOW and answer questions.
  4. Upon agreement of the SOW and pricing, a services contract will be drafted and provided to you. 
  5. After full execution of the services contract, project work will begin.
  6. Invoices will be sent upon completion of the work or upon completion of milestones agreed upon within services contract.

Prices below are estimates. Total project cost is dependent on the finalized scope of work, project complexity, and level of engagement selected.

 

Basic Tier

Standard Tier

Premium Tier

Scope

Focused consultation providing expert guidance on wearable selection, feasibility, early-stage planning.

Hands-on support selecting, configuring, implementing devices.

Comprehensive device selection, integration, IRB, testing.

Example Deliverables
  • 1–2 page device recommendation brief tailored to target population (equity, cost, burden)
  • IRB- and compliance-ready device description with basic data governance notes
  • Feasibility review for community/clinical settings (including OSU Extension contexts)
  • Comparison of 2–3 options with pros/cons and scalability considerations
  • Device integration and onboarding plan (roles, timelines, training checklist)
  • End-to-end data workflow
  • Configuration and account setup support with participant-facing instructions
  • IRB-ready language plus draft data sharing and privacy statements
  • Comprehensive implementation plan with pilot test and QC/testing scripts
  • Compliance monitoring dashboard specifications and data quality thresholds
  • Participant materials (consent-ready device language and FAQs)
  • Full IRB package and change management support
  • Options for statewide scaling via OSU Extension
Estimated Cost

~$8,196

~$18,222

~$38,275

 

Basic Tier

Standard Tier

Premium Tier

Scope

Provides guidance on EMA sampling strategies, timing, and questionnaire structure to support simple or pilot ambulatory assessments.

Includes development of a complete EMA protocol with finalized items, scheduling logic, testing considerations, and implementation guidance.

Delivers a comprehensive multimethod ambulatory protocol integrating EMA with passive sensing technologies and coordinated implementation support.

Example Deliverables
  • Draft sampling schedule (burst vs. daily), notification windows, and burden estimates
  • Item pool review with evidence-based wording and readability check
  • One 60-minute consult
  • Summary memo with next-step recommendations
  • Optional brief equity and feasibility review for community deployment
  • Full EMA protocol with logic map and branching
  • Testing and compliance checklist
  • IRB-ready methods and risk mitigation language
  • Implementation guidance (platform selection, notifications, incentives)
  • Draft data dictionary
  • Compliance monitoring plan
  • Multimethod protocol integrating sensors (e.g., wearables) and EMA/ESM
  • Integrated workflow for preprocessing, compliance handling, and fusion of data streams
  • Field-testing scripts
  • Participant instruction set
  • Launch support
  • Plain-language partner summary template
  • Plan for scaling and pragmatic evaluation
Estimated Cost

~$8,801

~$21,107

~$35,643

 

Basic Tier

Standard Tier

Premium Tier

Scope

Offers expert review and feedback on an existing study protocol to improve clarity, rigor, and methodological alignment.

Includes drafting of a full study protocol covering design, methods, measures, and procedures with iterative refinement.

Provides an end‑to‑end protocol package with fully integrated study design, timelines, documentation, and multi‑round revisions ready for implementation or submission.

Example Deliverables
  • Expert review with tracked edits
  • Prioritized recommendations memo focusing on internal and external validity
  • One revision cycle
  • Consultation meeting
  • Full draft protocol (Aims, Design, Methods, Analytic plan)
  • Timeline and recruitment plan including underserved populations
  • Methods rationale emphasizing translational impact and scalability
  • Two revision cycles
  • Final protocol package with IRB formatting and data and safety considerations
  • Study management workflows (roles, QC, monitoring, reporting)
  • Evaluation framework linked to AHW Collaborative metrics
  • Standing coordination meetings through launch
Estimated Cost

~$6,075

~$14,220

~$33,157

 

Basic Tier

Standard Tier

Premium Tier

Scope

Provides focused review or development of a short, low‑complexity survey with guidance on item clarity, structure, and basic administration.

Includes end‑to‑end development of a complete survey instrument with theory‑informed items, logic, programming, and pilot testing.

Supports highly customized, longitudinal, and multi‑language survey systems with advanced logic, quality control, and scalable documentation.

Example Deliverables
  • Item review and editing for a focused survey or module
  • Basic programming and setup with skip logic
  • One refinement cycle
  • Summary notes on reliability and readability
  • Full survey development and programming with logic map
  • Pilot testing summary (including cognitive interviewing when feasible)
  • Data dictionary and codebook
  • Accessibility and readability compliance
  • Two revision cycles
  • Complex multi-language, multi-wave system with role-based access
  • Translation and back-translation workflow with cultural adaptation notes
  • QC logs
  • Launch support
  • Dashboard specifications for partner reporting
  • Interpretation guide
  • Plan for dissemination via community partners
Estimated Cost

~$6,235

~$15,814

~$29,610

 

Basic Tier

Standard Tier

Premium Tier

Scope

Delivers descriptive statistics and basic analyses on clean, well‑prepared datasets with clear summary outputs.

Includes moderate data cleaning and statistical modeling aligned with research questions, with structured reporting of results.

Provides comprehensive analytic workflows using advanced methods, complex or longitudinal data, and full reproducible documentation.

Example Deliverables
  • Clean data set with summary statistics
  • Data quality checks
  • Brief memo describing analytic approach and key findings
  • Review meeting with recommendations for next analyses
  • Analytic report with regression and/or mixed models as appropriate
  • Publication-ready figures and tables
  • Codebook updates
  • Data cleaning notes
  • Two revision cycles
  • Full analytic pipeline including sensor preprocessing and EMA compliance handling
  • Advanced time-series and multilevel models
  • Sensitivity and robustness checks
  • Reproducible scripts or notebooks
  • QC logs
  • Multi-round revisions
  • Plain-language summaries for non-academic partners
Estimated Cost

~$6,395

~$20,138

~$35,171

 

Basic Tier

Standard Tier

Premium Tier

Scope

Offers targeted review and feedback on specific grant sections to improve clarity, rigor, and alignment with funding priorities.

Includes drafting and refinement of one or more major grant sections based on project aims and funding requirements.

Supports full grant development with integrated design, multiple section drafting, strategic consultation, and iterative refinement.

Example Deliverables
  • Section review with tracked edits
  • Targeted memo on clarity, significance, and innovation
  • One revision cycle
  • Section drafting (e.g., Significance, Innovation, Approach)
  • Two revision cycles
  • Formatting to sponsor requirements
  • Biosketch and compliance checklist support
  • Full grant development support (methods and analysis, rigor and reproducibility)
  • Community partnership letters and logic model
  • Evaluation and dissemination plan
  • Mock review with scoring
  • Refinement toward resubmission
Estimated Cost

~$8,641

~$20,150

~$50,375

 

Basic Tier

Standard Tier

Premium Tier

Scope

Provides a one‑time consultation offering strategic guidance on community engagement goals, approaches, and next steps.

Supports active partnership development through stakeholder coordination, material development, and facilitated engagement activities.

Delivers comprehensive, long‑term community partnership support emphasizing co‑design, iterative feedback, and shared decision‑making.

Example Deliverables
  • Strategy consultation with asset and gap snapshot
  • Next-step recommendations
  • Rapid materials review for cultural relevance and readability
  • Summary report suitable for boards and stakeholders
  • Partnership engagement plan
  • Facilitation of a co-design session
  • Draft materials for recruitment and communication
  • Feedback synthesis
  • Evaluation-lite plan with simple metrics aligned to goals
  • Multi-session co-design workshop series
  • Advisory support
  • Feedback and learning reports
  • Implementation tracking tools
  • Consultation through launch
  • Sustainability planning
Estimated Cost

~$6,712

~$18,699

~$39,152

 

Basic Tier

Standard Tier

Premium Tier

Scope

Delivers a pre‑developed training or workshop with minimal customization for efficient knowledge transfer.

Provides a customized training experience aligned with audience needs, incorporating interactive elements and targeted content.

Offers a comprehensive, multi‑session training program developed through needs assessment, delivery, and evaluation.

Example Deliverables
  • Evidence-based slide deck
  • One facilitated session
  • Handouts and checklists
  • Brief pre and post evaluation items
  • Customized curriculum with interactive activities
  • Multi-session delivery options
  • Evaluation form
  • Summary report
  • Train-the-trainer guidance for local sustainment
  • Comprehensive training program with multi-session delivery
  • Implementation dashboard specifications
  • Recommendations for scaling
  • Coaching for leaders
  • Plan to align with certificates or continuing education where feasible
Estimated Cost

~$6,551

~$19,652

~$40,657

 

Basic Tier

Standard Tier

Premium Tier

Scope

Foundational public education session delivered using existing content with minimal customization for general audiences.

Customized education event designed for a specific population or topic with interactive elements and tailored messaging.

Comprehensive, multi-session public education initiative developed collaboratively to support sustained learning and engagement.

Example Deliverables
  • Pre-developed slide deck
  • Single seminar or webinar
  • Basic handout or resource list
  • Customized presentation
  • Interactive activities
  • Discussion prompts
  • Post-event resource packet
  • Multi-session seminar series
  • Tailored curriculum
  • Participant materials
  • Evaluation summary and recommendations
Estimated Cost

~$3,282

~$7,670

~$15,974

 

Basic Tier

Standard Tier

Premium Tier

Scope

Participation in a single educational module contributing to a certificate program with defined learning objectives.

Structured certificate program consisting of multiple modules with defined competencies and assessments.

Comprehensive, cohort-based certificate program with advanced content, applied learning, and formal evaluation.

Example Deliverables
  • Instructional session
  • Learning objectives
  • Participation confirmation or certificate of completion
  • Curriculum outline
  • Instructional materials
  • Knowledge checks or assessments
  • Certificate upon completion
  • Full curriculum
  • Faculty-led sessions
  • Applied projects or practicums
  • Evaluation report
  • Formal certificate credential
Estimated Cost

~$7,380

~$17,633

~$44,663

 

Basic Tier

Standard Tier

Premium Tier

Scope

Administration of standardized anthropometric measurements with brief explanation of key indicators.

Anthropometric assessment with integrated interpretation and context‑specific recommendations related to health, wellness, or research goals.

Comprehensive anthropometric assessment package including repeated measures, trend analysis, and in‑depth interpretation.

Example Deliverables
  • Height, weight, waist/hip circumference, InBody scan, blood pressure
  • Standardized measurement record
  • Brief metric overview
  • Measurement report
  • Interpretation summary
  • Individualized or population‑specific recommendations
  • Baseline and follow‑up measurements
  • Longitudinal comparison
  • Interpretive summary
  • Consultation and recommendations
Estimated Cost

~$3,597

~$7,785

~$13,182

 

Basic Tier

Standard Tier

Premium Tier

Scope

Administration of a defined biomarker panel with standard laboratory reporting.

Biomarker assessment with integrated interpretation aligned to health, research, or program goals.

Comprehensive biomarker assessment program including longitudinal tracking, synthesis, and applied guidance.

Example Deliverables
  • Biomarker lab results
  • Reference ranges
  • Brief overview of measures
  • Biomarker results
  • Interpretive summary
  • Context-specific recommendations
  • Follow-up consultation
  • Multi-timepoint biomarker reports
  • Integrated analysis
  • Personalized interpretation
  • Progress review and recommendations
Estimated Cost

~$1,837

~$4,013

~$9,785

 

Basic Tier

Standard Tier

Premium Tier

Scope

Administration and scoring of a single standardized screening instrument with brief explanation of results.

Administration, scoring, and integrated interpretation of multiple screening or assessment instruments aligned with project or clinical goals.

Comprehensive assessment involving multiple methods, sessions, or domains with in‑depth synthesis and detailed interpretive reporting.

Example Deliverables
  • Standardized screening battery 
  • Scoring summary
  • Brief interpretation notes
  • Short report with referrals and resources
  • Multi-measure assessment
  • Integrated summary
  • Recommendations
  • Feedback meeting
  • Optional tailoring for occupational context
  • Comprehensive assessment
  • Full integrated report
  • Interpretation sessions
  • Individualized recommendations
  • Follow-up check-in
  • Organizational aggregate summary (de-identified)
Estimated Cost

~$5,268 

~$9,902 

~$17,855